This page contains our Privacy Policy, Terms & Conditions, Return & Refund Policy, and Shipping & Delivery Policy. Please read these policies before placing an order.
Muhadiya respects your privacy and is committed to protecting the information you provide while using our website.
When you place an order, create an account, contact us, or use our website, we may collect information such as your name, mobile number, email address, billing/shipping address, order details and other information necessary to provide our services.
We take reasonable measures to protect customer information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
By using the Muhadiya website, you agree to follow these Terms & Conditions.
An order is subject to product availability and successful order processing. Muhadiya may contact the customer when additional information is required to process an order.
Customers are responsible for providing accurate name, mobile number, email address and delivery information.
The website must not be used for unlawful activity, fraud, abuse, or any activity that may damage the website or other users.
Eligible products may be returned within the return period displayed on the product/order information, subject to the applicable return conditions.
If you receive a wrong, damaged or materially different product, contact Muhadiya as soon as possible with the relevant order details and supporting photos where requested.
Approved refunds will be processed according to the applicable payment method and refund process. The time taken for the amount to appear in the customer's account may depend on the payment provider or bank.
Muhadiya delivers orders to serviceable locations in India. Delivery time may vary depending on the destination, product availability, courier service and other operational factors.
Applicable shipping charges, if any, will be shown during the order/checkout process before the order is completed.
Delivery may occasionally be delayed because of courier operations, weather, public holidays, incorrect address information or circumstances outside our reasonable control.
Where tracking information is available, it may be provided to the customer through the applicable order or delivery communication.
For questions regarding these policies, orders, returns or delivery, please contact Muhadiya at:
Email: muhadiya6@gmail.com